Engagements delivered through NS2 since 2022, followed by selected earlier work from our founder's 17-year Oracle Utilities career. Client names are withheld by policy; sectors and scale are shown.
End-to-end A/P refunds module in CC&B (~80% manual effort saved per transaction), automated collections-agency referral and write-off flows, deposit-management rework for OUCCS compatibility, and a gap-fit analysis for the CC&B v2.3 → OUCCS upgrade.
Functional architecture and data conversion: fit-gap against regulatory requirements, enrollment/subscription/allocation design, billing-credit calculation, and CC&B–MDM–provider integrations.
A 20-person team across MDM, Smart Grid Gateway, CC&B, MTM and MWM — ~700,000 service points (Itron OpenWay, Sensus RNI); AMI pilots, Critical Peak Pricing via MV90, VEE enhancements, SLA improvement and ITSM advisory.
SME leadership for UAT and hypercare, migration dry runs and parallel validation.
Onshore lead, team of 7, 100+ defects closed, integrations across payments, notifications and bill print.
SIT/UAT delivery plus change management: 15+ training documents, 20+ modules delivered.
300,000 MV90 service points, CCS integration via SGG, two CCS upgrades with OUTA regression, team of 8 across three time zones.
v2.3.1 → v2.7.0.3 upgrade live July 2020; rate optionality, market-operator synchronization, and RPA automation of 5+ daily tasks saving ~200 hours/week.
Team of 15; 3 million customers; OUAF framework covering 80%+ of custom processes; Agile delivery.
Multi-jurisdiction support and a v2.2 → v2.4.1 upgrade.
Onsite maintenance, incident reduction, GIS/SCADA integrations.
LPSS-based demand forecasting design and build.
Retail AMI scenarios (Critical Peak Pricing, Real-Time Pricing, Net Metering) and the MDM adapter for SAP MDUS.