Services
Seven focused offers, delivered by senior Oracle Utilities consultants. Every engagement starts with a paid assessment — no free scoping — and is contracted corp-to-corp with NS2, not with individuals.
1. Oracle Utilities Managed Production Support (L2/L3)
Managed application support for Oracle Utilities — CC&B, CCS/OUCCS, MDM and C2M — with SLA-backed L2/L3 incident, problem and enhancement delivery. Includes batch and interface monitoring, VEE and billing exception handling, release regression with OUTA, and ServiceNow-based ITSM reporting. Tiered coverage from business-hours to 24×7 for electricity, gas and water utilities.
2. Oracle CC&B / CCS Version Upgrades
End-to-end Oracle Utilities version upgrade delivery: CC&B 2.x upgrades and OUCCS version uptake, fit-gap analysis, retrofit of customizations (OUAF, Groovy, PL/SQL), OUTA regression testing, data migration dry runs, cutover and post-go-live hypercare. Delivered by consultants who have run upgrades for Canadian and US utilities.
3. OUCCS Cloud Migration (Oracle Utilities Customer Cloud Service)
Migration from on-premise CC&B/MDM — and legacy Lodestar/CCS estates — to Oracle Utilities Customer Cloud Service (OUCCS). Covers readiness assessment, configuration and integration rework, Smart Grid Gateway (SGG) and AMI integrations, data conversion, and transition to cloud managed support.
4. Oracle Utilities Data Conversion & Migration
Data conversion for Oracle Utilities implementations and upgrades: source analysis, mapping and transformation rules, cleansing, mock conversions, parallel runs and production migration for CC&B, MDM and C2M. Experienced with high-volume meter, billing and customer data for electricity, gas and water utilities.
5. Smart Metering (AMI) & MDM Consulting
Oracle Meter Data Management (MDM) consulting for AMI programs: meter data intake, usage calculation and VEE rules, Smart Grid Gateway integrations with head-end systems (Itron MV90, Sensus, Landis+Gyr), interval and scalar reads, and MDM-to-billing integration for smart meter rollouts from pilot to full deployment.
6. Oracle Utilities Staff Augmentation
Corp-to-corp Oracle Utilities specialists for systems integrators and utilities: solution architects, techno-functional consultants, functional architects, data conversion specialists and production support leads across CC&B, CCS, MDM and C2M. Ottawa-based, remote across Canada and the US, Canadian work-authorized team.
7. Oracle Utilities Solution Architect
Senior Oracle Utilities solution architecture, engaged by the hour: solution design and blueprinting, fit-gap and design authority, vendor/SI oversight, upgrade and migration roadmaps, and delivery assurance for CC&B, CCS/OUCCS, MDM and C2M programs — without a full-time hire.